Congratulations to Melody Sunken of Clinical Dietetics for receiving an UnityPoint Health - Des Moines ACE Award. The ACE (Always Committed to Excellence) Awards recognize the outstanding achievements of UnityPoint Health - Des Moines employees. Below is the nomination letter written for Melody and an example of the great care she provides.
Melody Sunken is Always Committed to Excellence! She is one of few Registered Dietetic Technicians in the nation and is a trusted resource and leader. She is our "charge role," preceptor, and most recently, our IQ4 super user.
Melody goes above and beyond to educate and train others to achieve our vision of best outcome for every patient, every time. She is recognized by team members and patients for her high level of customer service, patience, ability to put others at ease and her ability to teach at a level that is understandable to her audience. Melody was personally recognized by a patient with multiple, severe food allergies for the time she dedicated to listen and empathize with the patient as well as physically check ingredient labels in the kitchen to ensure compliance with the patient's restrictions. Not only did Melody communicate in detail to educate foodservice team members, but also assisted the patient with meal selections to ensure the patient's safety.
Melody was nominated by Mandi Koerselman and the UnityPoint Health - Des Moines Team of Clinical Dietitians and Dietetic Technicians.