Support
Although we realize we cannot solve problems for
people, our dedicated staff is here to walk with clients through their
journey of healing and recovery. We believe in a holistic approach that
provides professional assistance, builds family support and links
participants to other resources in the community to build upon their
strengths.
Hope
The foundation for all healing and recovery is HOPE. We help participants develop the hope they need to achieve their goals.
Recovery
Recovery IS possible. With this philosophy,
our staff recognizes that no matter what obstacle participants face,
one can achieve success and satisfaction.
Teaching
Our staff believes that teaching not only applies
to the situation, but the whole experience. It is the goal of our staff
to teach participants a process of healing and recovery.
Listening
In order to gain a clear understanding of who our
participants are and what their needs may be, active listening is
essential. We realize that participants know their experiences best, so
we listen to assist their personal road to recovery.
Feedback
After using our services, we ask participants to
provide us with their insight regarding the effectiveness of our
programs and services as well as their overall satisfaction of the care
they received. This feedback helps us learn what we do well and how we
can do even better for others.
Experience is on our side
Since 1965, thousands of Iowa
children, adolescents and adults have been served through the behavioral
health programs at UnityPoint Health - Des Moines. We are central Iowa's
largest mental health and chemical dependency treatment facility. But
more important than size is the depth and quality of our professionals
whose concern, commitment and compassion are without equal.