What Our Patients Say About...

Blank Children's

"Overall, our experience was excellent. We found that not only was our son made to feel comfortable, but the parents are considered part of the healthcare team. The employees were helpful and cheerful everywhere we went in the hospital. The surgical waiting area was excellent. We were happy that we received updates to the progress of our son's surgery. All of these things greatly helps when going through difficult times. Thank you!"

"The doctor and nurse were very professional and treated my daughter as if she was an adult. They talked to her, listened to her and made all of us feel important. The radiologist was very caring and made the experience enjoyable for her. The staff really cares about children and knows how to treat them and interact with them."

"We are grateful for the team of doctors and nurses that nursed our daughter back to good health and for the services Blank Children's Hospital provided to our family during our stay!"

"This was our first visit to Blank Children's Hospital. It was amazing! I felt like they were very concerned with our son and listened to all our questions. I will never forget the nurses and hospitality woman that took care of our little one. A+++."

Iowa Methodist

"I was very pleased with everything and everyone: the front desk to the people who took me to my procedure to the people who took me to my room. Everyone did a GREAT job! I want to let everyone who cared for me the days I was a patient to know how great it was to have them helping me and being so friendly ."

"This was my first stay in a hospital since birth. It was a very good experience and way above what I expected. The room was fabulous and the staff was great. I am a gourmet cook and was very impressed by every meal! My doctor was very, very helpful and explained everything to my satisfaction. The staff talked to my family extensively in recovery and answered all their questions ."

"I had an excellent experience at Iowa Methodist Medical Center. Everything went well- from start to discharge. All staff were extraordinarily professional and pleasant. I'll always recommend people to use Methodist!"

"I had a very pleasant experience here. The nurses made me feel like I was important and my baby was special. Good job! I've had four babies at four different hospitals. I think yours has the best nursing staff, by far ."

Iowa Lutheran

"My care and stay for and during my surgery was great! Everyone was great with me. It was the best care I have ever had ! I hope that the nursing staff is told of what a great job they did. Thank you one and all! I will never forget it!"

"The level and quality of care was so high - I could have been the president of the United States! Your staff treated me amazingly well!"

"By the time we were done with our series of visits (3), the staff called us by our first name and made us feel at ease . For a large Des Moines hospital, everyone there makes it feel like a small, hometown hospital. I'm from a town of about 4,500 people, so I really like it."

"I worked at Iowa Lutheran Hospital many years ago. I loved working there, and eventually volunteered there, as well. Caring for others was a real joy for me. I loved being able to experience the amazing care that is still a part of this hospital!"

"I would highly recommend Iowa Lutheran Hospital to everyone. I just love the friendliness and care of the people that work there."

Methodist West

"You have wonderful staff who were helpful, happy and willing to make my stay exceptional. I couldn't have been treated more kindly. This wonderful care made my recovery much better than I ever hoped for. You are to be complimented on all aspects."

"The nurses I had were very helpful, kind and had great personalities. Your entire staff was first class in my book. If we all had the love for each other, as they showed me, what a world this could be."

"Nothing could have gone better during our stay. From the valet parking to the nursing staff and everyone in between. Everything was perfect! We have told all our family and friends about your great hospital!"

"Every person we encountered were exceptional. Not once did any of them leave the room without first asking, "is there anything else I can do for you?". You have a good thing going at Methodist West."

"The customer service is just about the best I have even experienced in any medical setting."

"I was scared and they all treated me wonderfully, making sure I knew what would happen next and so on. I went alone but they treated me like they would treat their mother."

"Thank you for the great experience during the birth of my daughter. I could not have asked for better attention and care. Your maternity staff is awesome! I have told people that I would deliver there again. I cannot say enough good things about Methodist West."